For the quickest reply, choose one of the preset subjects!
To extend your trip please go here now.
No need to submit the form below
Check your status here
If you have waited more than 10 days and status still shows as Received-
then we may not have any update for you yet.
Before submiting your inquiry... this may answer your question:
You deserve an update and you deserve to get your extension in a timely manner!
Over the nearly 20 years of serving the Birthright community we have committed to responding with confirmed extensions usually within around two weeks.
However, due to the post Covid rebound, there are an unprecedented number of participants. This has caused significant bottlenecks, and may affect your experience in any or all of the following ways:
We are doing our best to find seats for you and every other applicant, but can not guarantee your first or even other choices, nor the prices that are completely out of Gil Travel's control.
Even if you applied far in advance (thank you for being responsible!), this year airlines are being forced to fill requests in priority of departure date, so if you are leaving to Israel later in the season, it may take longer to get your response.
Please consider the above before submitting a request below. Other than the above, there is very little info we can provide at this time. Submitting a request will only slow our ability to work on your extension.
Before submiting your inquiry, see below:
If you have not yet been booked on an extension then just submit the form below and we will cancel your application and cancel the credit card pre-authorization you submitted. You will remain booked on your original group flight back home. (If you are not planning on using that flight, then you MUST notify your Tour Organizer (not Gil Travel), in order not to lose your Birthright deposit).
NO need to submit an inquiry, just see below:
If you have already been booked, then as per the terms and conditions, your payment is not refundable. Please email the Gil Travel agent who sent you the confirmation (Leslyeg@giltravel.com or Alexm@giltravel.com) and request to be placed back on the group flight if space is still available, or ask for a different date change. There will be another fee due to make the change.
If you have already been booked, then as per the terms and conditions, your payment is not refundable. Please email the Gil Travel agent who sent you the confirmation (lanar@giltravel.com) and request to be placed back on the group flight if space is still available, or ask for a different date change. There will be another fee due to make the change.
No need to tell us (Gil Travel) or submit the form! However, in order not to lose your Birthright deposit, you MUST tell your Tour Organizer if you are not going back with your Birthright ticket.
If you have not yet been granted your extension, then please submit the form below with the new dates (NO explanation or reason needed, please keep it concise, just state the new date(s) you want to request), and we will attempt to make the change. You will receive an email confirmation if it is successful.
Please do not contact us for changes once you are in Israel.
Gil Travel can NOT access your reservation to make ANY changes once you have departed to Israel. You must contact the airline in Israel directly. you will need your ticket number that was given to your group leader (please ask him/her for it). For instructions for your particular airline, please click here.
If the airline told you that you need to contact your travel agent, pleae make sure you called the special Birthright number for your airline list here, and not the general 800 number for your airline. Only the airline's special Birthright department can access your records.
We know that airlines are backlogged and it is taking a long time for many of you to get a reply from them. We are sincerely sorry. We still can not access the records to make the changes for you.
We hear you! We're with you and are sincerely doing our best to serve you. Our agents are working literally around the clock every day, and are trying to work around the bottlenecks that are not in our control.
We humbly ask that you find it in your heart to understand that although Gil Travel may have not yet given you what you are seeking, it may in fact not be in our control.
As a wise person once said, "please don't shoot the messenger" . When we come back with an offer from the airline that is not ideal for you - prices, dates, routes - we are simply offering to you what is available, and behind the scenes, our agents are fighting for you all the way!
If your inquiry is truly about something else not addressed above or in FAQ then please submit the form below.
Please be aware that if your request is about something already addressed above, then it may take longer to respond.
