GIL TRAVEL FLIGHT EXTENSIONS
FOR BIRTHRIGHT ISRAEL®

Extend your stay in Israel with Gil Travel

Contact Us

For all extensions and other flight inquiries use the below form.
For special war time flight inquiries, click here

You are welcome to send us your question below and we will respond within 1 or 2 BUSINESS days.
HOWEVER, the answer you seek may already be on our FAQ. Please FIRST click here to check.

Subject of your inquiry *

For questions about your flight, extensions or refunds caused by the war, please go here for special instructions.

Do NOT leave a message below

STOP. Do not fill out this form. Go back up and read the instructions

Have you received a CONFIRMED Extension yet? *

Yes
Not yet

Did you get an email from us that your new flight date was confirmed and your credit card charged?

STOP!

If you HAVE already received an extension then change the subject above to “I want to cancel or change my extension…”.

For the quickest reply, choose one of the preset subjects!

To change your return flight home, all Birthright participants and staff should use the Birthright APP

Has it been more than 2 weeks since your submission? *

Please be sure you are checking the date of your submission to avoid delays in replying to your request!

Check your status here

If you have waited more than 10 BUSINESS days (take into account weekends and holidays) and status still shows as Received–

then we may not have any update for you yet.

Before submitting the form below, the following may answer your question:

Once we receive your extension request form, we try to confirm your request within ten BUSINESS days. Please note that this is only an ESTIMATE. If there are significant airline backlogs, or shortage of seats, it may take longer.

The travel industry has been experiencing over the last few months extremely high demand, and it may take a few days or weeks longer than the typical 10 days.

Remember that by submitting an application, you are not guaranteed an extension. We will do our best to secure your extension, but it is strongly recommended not to book other elements of your trip based on expected extension, until you are actually confirmed.

Ok, thank you for the explanation. I’m good now

Check your status here

If you have waited more than 10 BUSINESS days (take into account weekends and holidays) and status still shows as Received–

then we may not have any update for you yet.

Before submitting the form below, read this:

Please refrain from submitting your request below if it is only to ask for an update. It will only slow down our ability to respond and action requests. When we have an update about your request we will send it to you ASAP.

We apologize for the longer than expected wait. We do state that we need 10 Business days. Usually we can still get a confirmation quicker, but this is not a typical season.

Due to the situation in Israel there have been many cancellations and changes from the airlines, and it’s causing many extensions to be processed later than usual, so airlines are first processing requests for trips this month, and then later trips.

We will notify you via email when it’s confirmed.

If your trip is not this month, please do not submit a request here as there is nothing we can do to assist at this point.

It is still possible that we will get responses from the airline for your request as well, but we cannot guarantee it at this point yet.

Ok, thank you for the explanation. I’m good now

Before submitting, see below:

If you have NOT yet been booked on an extension then submit the form below and we will cancel your application and the credit card pre-authorization you submitted. You will remain with your original group flight back home.

If you are not planning on using that flight, then you MUST ALSO cancel your return flight, in order not to lose your Birthright deposit. To do so, click above on “I need to cancel (forfeit)…”

If your app is not showing the correct information for your new filght, or is showing an error, please do NOT submit this form. The app is a Birthright app, not a Gil Travel App, and we cannot provide any support.

As per Birthright requirements we cannot process your extension request unless if comes via the app.

You muse contact Birthright directly. Click here to reach them:

birthrightisrael.com/contact-us

If you have NOT yet been granted your extension, then submit your new preferred dates below (NO explanation or reason needed), and we will attempt to make the change. You will receive an email confirmation if it is successful.

Thank you! It’s people like you who make life great. You’re awesome and life will pay you back for your positivity! (As will your friends, family, boss, colleagues, and everyone around you!).

We hear you! We’re with you and are sincerely doing our best to serve you. Our agents are working literally around the clock every day, and are trying to work around the bottlenecks that are not in our control.

We humbly ask that you find it in your heart to understand that although Gil Travel may have not yet given you what you are seeking, it may in fact not be in our control.

As a wise person once said, “please don’t shoot the messenger” . When we come back with an offer from the airline that is not ideal for you – prices, dates, routes – we are simply offering to you what is available, and behind the scenes, our agents are fighting for you all the way!

If your inquiry is truly about something else not addressed above or in FAQ then please submit the form below.

Please be aware that if your request is about something already addressed above, then it may take longer to respond.

The cost to change your return flight home is determined by the airline.

To see the cost for your airline please click here. All extensions fees are NONREFUNDABLE once confirmed, and any changes to a confirmed extension are subject to additional fees.

When you submit your application we do NOT charge your card. It is only a temporary pre-authorization. You will NOT be charged if we do not secure a date that you choose. It will only be charged once your request is confirmed.

If there is no flight available on your requested dates then the pre-authorization will be released (this may take a few days or longer, depending on your bank). You will NOT pay if you are not extended.

However, if we can find availabilty at a higer fare on your requested date then we will contact you by email for approval first. Please check your email, including spam folder, regularly. You will never be charged more than you approve.

Please read below carefully for the the correct procedure

Before your trip starts:

To cancel your return ticket notify your Trip Organizer – NOT Gil Travel. You are then responsible for purchasing your own return ticket. (Note that this is only if you did NOT make an extension! If you DID make an extension with Gil Travel and ARE using that flight, then there is no further action needed. As long as you received your email confirmation from us, then you’re good to go!).

Once you are in Israel:

You may cancel your return flight up to four hours before your planned departure from Israel by clicking the “CANCEL MY RETURN FLIGHT” button on the Birthright Israel Participant App. You are then responsible for purchasing your own return ticket.

(Note that this is only if you did NOT make an extension! If you DID make an extension with Gil Travel and ARE using that flight, then there is no further action needed. As long as you received your email confirmation from us, then you’re good to go!).

Use this subject ONLY if you want to be put back to your group flight, or if you want to choose a different extension.

BUT if you want to completely cancel your return flight then change the subject above to “I need to cancel (forfeit) my return flight”.

If you already received your extension, then as per the terms and conditions, your first payment is not refundable.

If you still want to make another change there will be another fee.

Please go back to the BIRTHRIGHT APP and submit a new extension request. Enter in the comments that you want to be placed back on the group flight (if space is still available), or ask for a different date change.

Please select a topic above before proceeding

Are you the pariticpant? *

Yes, I am the participant
No, I am inquiring for my son/daughter/someone else

Name – EXACTLY as it appears on the Birthright registration *

First

Middle

Last

Email – Use the EXACT email entered on the Birthright registration! *

Email – Enter the EXACT email used on the Birthright registration! (So we can find the application) *

If this is about your son/daughter/someone else, please be sure to enter THEIR email here, and YOUR email in the NEXT field

Your Email – (So we can reply to you) *

Cell phone *

In case we need to reach you urgently

Birthright Group Number *

Format should be: {2 letter Tour Organizer code}-47-{number} e.g. MY-47-613

Date of Departure TO Israel *

When does/did your Birthright trip start/started?

Have you applied for an Extension Yet? *

Yes
Not yet
This is not about an extension

EXTENSION Confirmation ID (not your flight reservation confirmation) *

When you submitted your extension application, you were given a confirmation code (combination of lowercase letters and numbers)

Which airline(s) is your group assigned to? *

Please state your request as briefly as possible: *

Not more than 850 Characters please

Need to send us a screenshot or other file?

File Upload

Click or drag a file to this area to upload.

If you need to share a screenshot or other file, you may do so here

File Upload 2

Click or drag a file to this area to upload.

If you need to share a screenshot or other file, you may do so here

File Upload 3

Click or drag a file to this area to upload.

If you need to share a screenshot or other file, you may do so here

STOP!

You have not entered any information!

Do NOT click submit.

Please go back and read the instructions above!

If you click submit we will NOT action your request becasue we don’t know who you are.

STOP. Do not fill out this form. Go back up and read the instructions

GIL TRAVEL FLIGHT EXTENSIONS FOR BIRTHRIGHT ISRAEL®

Extend your stay in Israel with Gil Travel

Contact Us

Ok, thank you for the explanation. I’m good now

Ok, thank you for the explanation. I’m good now

Thank you! It’s people like you who make life great. You’re awesome and life will pay you back for your positivity! (As will your friends, family, boss, colleagues, and everyone around you!).

Please select a topic above before proceeding

GIL TRAVEL FLIGHT EXTENSIONS
FOR BIRTHRIGHT ISRAEL®